SHIPPING

SHIPPING POLICY

AT PACEHEF, WE ARE COMMITTED TO DELIVERING YOUR STYLISH APPAREL AS QUICKLY AND SAFELY AS POSSIBLE. 
PLEASE REVIEW OUR DETAILED SHIPPING POLICY BELOW TO ENSURE A SMOOTH AND ENJOYABLE SHOPPING EXPERIENCE.

1. PROCESSING TIME

ALL ORDERS ARE PROCESSED WITHIN 1–2 BUSINESS DAYS.

ORDERS PLACED ON WEEKENDS OR PUBLIC HOLIDAYS WILL BE PROCESSED ON THE NEXT BUSINESS DAY.

2. SHIPPING TIME

DELIVERY TIME FOR ALL ORDERS IS BETWEEN 7 TO 10 BUSINESS DAYS FROM THE DATE OF ORDER DISPATCH.

SHIPPING TIMES MAY VARY DEPENDING ON THE DELIVERY LOCATION.

3. SHIPPING CHARGES

SHIPPING CHARGES WILL BE CALCULATED AT CHECKOUT BASED ON YOUR DELIVERY ADDRESS.

FOR ORDERS ABOVE A CERTAIN AMOUNT, FREE SHIPPING MAY BE AVAILABLE. PLEASE CHECK ELIGIBILITY DURING CHECKOUT.

4. DELIVERY AREAS

WE DELIVER ACROSS INDIA PLEASE ENSURE THAT YOUR DELIVERY ADDRESS IS COMPLETE AND ACCURATE TO AVOID ANY DELAYS OR MISROUTED SHIPMENTS.

5. DELIVERY SERVICE

WE PARTNER WITH RELIABLE AND TRUSTED COURIER SERVICES TO ENSURE YOUR ORDER REACHES YOU IN THE BEST CONDITION.

TRACKING DETAILS WILL BE PROVIDED ONCE YOUR ORDER IS DISPATCHED, ALLOWING YOU TO MONITOR THE PROGRESS OF YOUR DELIVERY IN REAL TIME.

6. DELAYED SHIPMENTS

IN RARE INSTANCES, DELIVERIES MAY BE DELAYED DUE TO UNFORESEEN CIRCUMSTANCES SUCH AS WEATHER CONDITIONS, STRIKES, OR LOGISTICAL CHALLENGES.
SHOULD THIS OCCUR, WE WILL PROMPTLY NOTIFY YOU AND WORK TOWARDS RESOLVING THE ISSUE AS QUICKLY AS POSSIBLE.

7. RETURNS & EXCHANGES

WE ACCEPT RETURNS AND EXCHANGES IN ACCORDANCE WITH OUR RETURN AND EXCHANGE POLICY.
PLEASE REFER TO THAT POLICY FOR COMPLETE DETAILS ON ELIGIBILITY, PROCESS, AND TIMELINES.

8. CUSTOMER SUPPORT

IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING SHIPPING, PLEASE REACH OUT TO OUR CUSTOMER SERVICE TEAM VIA THE FOLLOWING CHANNELS:

WHATSAPP: +91 74285 82994
EMAIL: PACEHEF.IN@GMAIL.COM
INSTAGRAM: @PACEHEF

PLEASE DROP YOUR QUERY HERE — OUR TEAM WILL GET BACK TO YOU SHORTLY DURING WORKING HOURS.
WE TYPICALLY RESPOND WITHIN 48 HOURS.

WORKING HOURS: 11 AM TO 6 PM (MONDAY TO SUNDAY)
EXCEPT ON PUBLIC HOLIDAYS

PACEHEF IS DEDICATED TO PROVIDING A FAST, RELIABLE, AND PREMIUM DELIVERY EXPERIENCE FOR EVERY CUSTOMER.
THANK YOU FOR SHOPPING WITH US AND BEING A VALUED PART OF THE PACEHEF COMMUNITY.